Encouraging the Heart
That’s what we do at Visible Applause®…encourage the heart!
Touchy-feely, you say? Won’t work in a fast-paced flat earthed instant access Twitter global commerce environment of today? Actually that’s the perfect scenario for this subject. The authors start out by stating “this is not a book about glad handing and back slapping, gold stars, and pay offs. It’s about the importance of linking rewards and appreciation to standards of excellence. It’s about why encouragement is absolutely essential to sustaining people’s commitments to organizations and outcomes. It’s about the hard work it takes to get extraordinary things done in organizations, and it’s about ways to enhance our ability in – in comfort with – recognizing and celebrating the achievements of others.”
Here, here! It’s not soft stuff they say…rather “heart involves strength and toughness.”
[ At Visible Applause, we craft standing ovations for senior executives. A heartfelt expression of gratitude communicates pride, respect, admiration and yes, love. Our belief is that, like in stage performances, audience applause inspires performance encores. The truth is that if standing ovations are delivered we will strive to inspire one…then another…then another. ]